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Oncor
Table of Contents
Serving over 10 million residents, Oncor is the largest utility company in Texas. As one of the four utility companies with deregulated electricity in the state, Oncor customers have the power to choose their electricity provider.
Read on to learn more about Oncor and how you can find the best Oncor electricity rates from leading electricity companies in Texas.
Featured Oncor Electricity Rates
How To Compare Oncor Electricity Plans
ElectricityRates.com’s Rate Comparison Tool is designed to make electricity shopping easy. To compare available rates for Oncor and enroll with a new provider, follow this simple three-step process.
- Enter your ZIP Code – Enter your ZIP Code to see providers and rates available in your area.
- Compare electricity providers and plans – Pay attention to each plan’s rate-structure and length.
- Switch electricity providers – After you find the right plan for you, select it, fill out the necessary information and enroll.
After that, your new provider takes care of the rest. The delivery of your electricity is not changed or interrupted.
Oncor Fixed-Rate Plans
After February’s 2021 winter storm decimated Texas’s electricity system, many Texans saw extraordinary increases in their electricity bills. For many of them, the cause of this was their variable-rate electricity plan.
Variable-rate electricity plans have rates that change from month to month, with no promises to keep your rate low and no real cap on how high they can go. These plans are also influenced by wholesale prices (what electricity providers pay for electricity). That’s why when wholesale prices increased during that winter storm, customers on variable-rate plans felt it too.
To ensure you get a plan that protects you, ElectricityRates.com only features fixed-rate plans. These plans lock in your electricity supply rate for the duration of your electricity plan, which is why they are more likely to save you money than a variable-rate plan. Plus, fixed-rate plans protect you against the unexpected massive electricity bill for as long as you’re under contract.
Oncor Service Area
As the largest utility company in Texas, Oncor covers two broad areas of the state.
North Texas Oncor Service Area
Much of Oncor’s service area is in north Texas. It is centered around Dallas and Fort Worth and spreads widely into the surrounding areas including Tyler and North Richland Hills.
Western Texas Oncor Service Area
The other portion of Oncor’s service area is in western Texas along the border of New Mexico. This area includes cities like Odessa and Midland.
Oncor Electricity Providers
There are 100+ providers that Oncor customers can choose from ranging from smaller local electricity companies in Texas to larger national brands like Constellation, TriEagle and Direct Energy.
ElectricityRates.com only works with leading providers to bring you the best rates so you don’t have to worry about making the wrong choice and being stuck in an undesirable electricity contract.
Learn more about Texas electricity companies here.
Oncor Power to Choose History
Oncor can trace its roots to TXU Electric. TXU Electric owned three Texas utility companies, including Dallas Power & Light (DP&L), Texas Electric Service Company (TESCO) and Texas Power and Light (TP&L).
In 2007, a number of private equity firms purchased TXU Electric. All three Texas utility companies (DP&L, TESCO and TP&L) now operate together under the name Oncor.
The company that owned Oncor was called Energy Future Holdings. Oncor was its electricity distribution arm, but it also had other businesses in electricity generation. Since TXU utilities were already a part of Texas’s deregulated electricity market, Oncor was automatically a part of it as well.
By the end of 2017, Oncor swapped assets with Sharyland utilities. By early 2018, all of Sharyland’s retail distribution customers were now to be served by Oncor.
Oncor Delivery (TDU) Charges
Deregulated utilities in Texas have delivery (sometimes called TDU) charges set by the Public Utilities Commission of Texas. These are charges that go directly to Oncor and ensure that Oncor can keep delivering electricity reliably. Since the state sets these charges, they don’t change no matter who your electricity provider is.
TDU charges generally change twice a year, on March 1st and September 1st. The charges consist of a monthly base charge and a charge based on your electricity usage (by the kilowatt-hour). You can find these charges by looking at a plan’s Electricity Facts Label (EFL). The EFL can be found in the “plan details” section under any Texas plan on ElectricityRates.com.
Learn more about how Texas electricity bills are calculated.
Oncor’s Take A Load Off, Texas Program
If you’re an Oncor customer that wants to lower your electric bill by increasing your home’s energy efficiency, you should check out Oncor’s Take A Load Off, Texas program.
Take A Load Off, Texas encourages homeowners and businesses to make energy upgrades through a variety of incentives. For instance, you may be able to qualify for discounts on solar panels or insulation services.
Oncor Customer Service Information
- Official Website
- Oncor Phone number for general Oncor inquiries/service requests: 888-313-6862
- Phone number for Oncor outages: 888-313-4747
- Report an Outage or View Outage Map Here.
- Download the MyOncor App to report outages and get real-time updates
Shop Electricity Rates for Texas Utilities
Not an Oncor customer? Shop for the best electricity rates for the Texas utility company that services your area.
For more information on finding the best rates, check out our comprehensive guide to Texas electricity rates here.
ElectricityRates.com Dallas, TX Location
- Address: 2919 Commerce St, Dallas, TX 75226
- Phone: (972) 585-7858
FAQs about Oncor
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If there are Oncor Delivery Charges on your electric bill, it means that Oncor is your utility provider. These charges ensure Oncor can maintain the electrical infrastructure that delivers electricity to your home. These charges are also approved by the state, so they are the same for all Oncor customers.
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As of September 1st, 2021, Oncor’s TDU delivery charges consist of a base charge of $3.42 per month, and a rate charge of 4.15430¢ per kWh of electricity consumption. This is scheduled to change on March 1st, 2022.
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If you want to contact Oncor for general inquiries, you can either call them at 888-313-6862 or email them at contactcenter@oncor.com. If you want to contact Oncor about power outages, you can call them at 888-313-4747.
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If you have a power outage, you should always contact your local utility company, which is the company that manages the distribution of your electricity. If Oncor is your local utility company, you can call 888-313-4747 to contact the company about power outages.
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Oncor serves two broad areas of the state, including the Dallas-Fort Worth metroplex and its surrounding areas, along with large swaths of West Texas. You can see if Oncor serves your address by taking a look at your electric bill. Look for the company in charge of your delivery/distribution charges.
