Compare West Penn Power Electricity Rates

West Penn Power Energy Choice

By default, West Penn Power customers receive both their electricity distribution and supply from the utility. In 1997, Pennsylvania residents were introduced to Energy Choice as a result of the Electricity Generation Choice and Competition Act. Since then, energy customers have had the ability to compare electricity providers and go with the best one for them.

PA Power Switch is the official electricity shopping site for the state, run by the Pennsylvania PUC. On PAPowerSwitch.com, you’ll find a vast number of providers to choose from with varying levels of reliability and customer satisfaction. This can be quite frightening, especially if you’re new to Energy Choice. ElectricityRates.com eliminates all fears of making the wrong choice by only partnering with leading providers to bring you the best rates for your West Penn Power electricity service.

West Penn Power Customers Who Have Switched to a Retail Electric Supplier

All West Penn Power customers have Energy Choice, which means you can switch to a retail electricity provider and realize savings on your monthly bill.

Percentage based on the total number of customers of regulated electric utilities in Pennsylvania as of May 2025.

Options to Compare Rates and Secure a Fixed-Rate Plan

Pennsylvania consumers have several avenues available to explore competitive electricity rates and potentially lock in a fixed-rate plan to avoid West Penn Power’s Price to Compare fluctuations:

1. Explore the PA Power Switch Website: The PA Power Switch website operated by the Pennsylvania Public Utilities Commission offers a comprehensive marketplace with potentially hundreds of competing energy offers. While this provides a wide array of choices, navigating through numerous plans and determining the best supplier for your specific needs can sometimes feel overwhelming.
2. Simplify Your Search with ElectricityRates.com: ElectricityRates.com offers a secure, fast, and simple process designed to streamline your rate comparison experience. We present you with only the best rates from top-rated and trusted electricity suppliers serving Pennsylvania, saving you time and effort in your search for the ideal plan.
3. Shop Directly Through Supplier Websites: You also have the option to visit individual energy suppliers’ websites. However, keep in mind that you will only see the plans offered by that specific supplier, requiring you to visit multiple websites to get a broader view of the competitive landscape.

Reading Your West Penn Power Electricity Bill

There are two types of charges that you’ll typically see on your electricity bill every month. These are delivery charges and electricity supply charges. Delivery charges are what you pay to maintain the infrastructure that brings you electricity including the poles and wires. Supply charges are that you pay by the kilowatt-hour (kWh) for the electricity that you use every month.

With Energy Choice, you can take control of what you pay for your electricity supply and realize potential savings over the default supply rate charged by the utility – known as the Price to Compare.

Click here for more information about your West Penn power bill including how to find your account number, helpful tips for reading your bill and more!

Learn About West Penn Power Customer Programs

If you’re a West Penn Power customer in Pennsylvania and are struggling to pay your electricity bill, you have several options for financial assistance. It’s crucial to act quickly and communicate with West Penn Power or relevant assistance agencies to explore your options.

Here are the main programs and resources available:

• Pennsylvania Customer Assistance Program (PCAP): This is a comprehensive program designed to help income-eligible residential customers manage their monthly electric bills and reduce or eliminate past-due balances. Benefits may include a monthly bill credit based on your income and heat source, a one-time opportunity to have your current account balance set aside for forgiveness (reduced by monthly payments), and enrollment in the WARM program (see below) for energy efficiency improvements.
• Low-Income Home Energy Assistance Program (LIHEAP): This federally funded grant program administered by the Commonwealth of Pennsylvania through its Department of Human Services. It helps low-income households pay their heating bills and, occasionally, summer cooling bills. It provides both cash grants (applied directly to your utility bill) and crisis grants (for emergencies like preventing shut-off or restoring service).
• Dollar Energy Fund (Pennsylvania Hardship Program): An emergency hardship fund designed to provide one-time assistance grants to residential customers who have suffered a recent financial hardship. Provides cash assistance directly to your utility bill to help maintain or restore service. Grants can be up to $600.
• WARM Program (Low-Income Usage Reduction Program – LIURP): This program helps income-eligible customers lower their electricity usage and bills through energy conservation improvements and education. Provides free in-home energy evaluations and installation of energy-saving measures like caulking, weather-stripping, insulation, and possibly refrigerator/freezer testing and replacement.
• Customer Assistance Referral and Evaluation Services (CARES): Provides short-term assistance and referrals for customers experiencing temporary hardships (e.g., family emergencies, unemployment, medical issues).
• Payment Arrangements and Extensions: If you have a past-due balance, West Penn Power may allow you to set up an installment plan to pay it off over time. You might also be able to get a short-term extension on your due date if you need a few more days to pay.
• Budget Billing: While not direct financial assistance, this plan helps manage your bills by averaging your annual electricity usage into consistent monthly payments, making your budget more predictable.

Key Recommendation:

The most important step is to contact West Penn Power directly at 1-800-686-0021 as soon as you realize you might have trouble paying your bill. They can guide you through the available options and help you apply for the programs you might be eligible for. Don’t wait until a disconnection notice arrives.

These are just a few of the programs. Learn about all the West Penn customer programs you can take advantage of today.

West Penn Power Contact Information

• Residential Customer Service Number: 1-800-686-0021
• Report An Outage/Emergency Number: 1-888-544-4877
• Official Website and Account Login