Atlantic City Electric: Your Guide to Rates & Service

Atlantic City Electric electricity rates increased June 2025. Read on for more information about the announcement here.

Compare Atlantic City Electric Electricity Rates

Atlantic City Electric is a utility company whose service area spans 2,800 square miles of southern New Jersey. As a subsidiary of Exelon, Atlantic City Electric has reliably delivered electricity to 550,000+ New Jersey customers and has donated over $3.1 million to 600+ organizations.

Atlantic City Electric customers can participate in New Jersey’s Energy Choice Program. This means you can compare electricity rates offered by third-party electricity companies and realize potential savings on your bill.

About Atlantic City Electric Energy Choice

Energy deregulation in New Jersey means that you have the option to choose the best provider and electricity plan for your home. This is also commonly called Energy Choice. If you don’t participate and choose your electricity provider – Atlantic City Electric will shop for electricity on your behalf and pass the costs along to you as the default supply rate or Price to Compare found on your bill.

Some of the numerous benefits of participating in Energy Choice are:

• Saving on your electricity bill: Lowering the supply rate on your electricity bill by up to 30%
• Locking in your rate: Signing up for a fixed-rate electricity plan that won’t fluctuate
• Variety of options: Ability to choose a 100% renewable energy plan and take advantage of other incentives offered by third-party electricity suppliers

How to Read your ACE Electric Bill

There are two types of charges on your Atlantic City Electric bill: delivery charges and supply charges. Energy Choice allows you to take control of your electricity supply charges.

Delivery Charges

• For reliable service, transmission and delivery of electricity
• Do not change when you switch electricity companies
• Charged by your utility company

Supply Charges

• For the electricity that you use in your home
• Can be lower when you switch providers
• Charged by your chosen provider or your utility company by default

Ways to Compare Rates and Secure a Fixed-Rate Plan

New Jersey consumers have several avenues available to explore competitive electricity rates and potentially lock in a fixed-rate plan to avoid ACE’s Price to Compare fluctuations:

1. Simplify Your Search with ElectricityRates.com: ElectricityRates.com offers a secure, fast, and simple process designed to streamline your rate comparison experience. We present you with only the best rates from top-rated and trusted electricity suppliers serving Ohio, saving you time and effort in your search for the ideal plan.
2. Shop Directly Through Supplier Websites: You also have the option to visit individual energy suppliers’ websites. However, keep in mind that you will only see the plans offered by that specific supplier, requiring you to visit multiple websites to get a broader view of the competitive landscape.

Financial Assistance Options for ACE Customers

For Atlantic City Electric (ACE) customers who are having trouble paying their bills, there are a number of energy assistance programs and resources available, both from the utility itself and from the state of New Jersey.

State and Federal Assistance Programs

These programs are often the first line of defense for low-income households and those experiencing financial hardship.

• Low-Income Home Energy Assistance Program (LIHEAP): This is a federally funded program that provides grants to help with heating and cooling costs. The application period typically runs from October to April, and grants do not need to be paid back. Eligibility is based on income and household size.
• Universal Service Fund (USF): Created by the state of New Jersey, USF is designed to make energy bills more affordable for low-income households. Eligible customers can receive a monthly credit on their gas and electric bills. The USF application is often combined with the LIHEAP application.
• Payment Assistance for Gas and Electric (PAGE): Administered by the Affordable Housing Alliance, the PAGE program offers one-time grants to low- to moderate-income households that are facing a temporary financial crisis and are struggling to pay their utility bills.
• NJ SHARES: This is a nonprofit organization that provides assistance to households with energy, telephone, and water bills. It can be a resource for those who may not be eligible for other state or federal programs.
• Lifeline: This program provides a $225 annual utility credit to seniors and individuals with disabilities who meet certain income guidelines.

Atlantic City Electric’s Own Programs and Services

ACE also offers direct assistance and flexible payment options for its customers.

• Budget Billing: This program averages your monthly energy payments over a 12-month period, helping to avoid seasonal bill spikes and providing a more predictable monthly bill.
• Payment Arrangements: If you have a past-due balance, you can contact ACE’s customer service to set up a flexible payment plan, allowing you to pay off the amount in monthly installments.
• Energy Efficiency Programs: ACE’s energy efficiency initiatives, like the New Jersey Comfort Partners Program, provide free energy audits and no-cost home improvements for income-eligible customers to help reduce their energy consumption and lower bills in the long run.

For the most up-to-date information on eligibility requirements and how to apply, customers should contact Atlantic City Electric’s Customer Care Center directly at 1-800-642-3780 or visit their website’s energy assistance page. You can also dial 2-1-1 to connect with a helpline for information on various social service programs in New Jersey.

Atlantic City Electric Contact Information

• Official Website
• Online Outage Center
• Residential Customer Service Number: 1-800-642-3780
• Report An Outage Number: 1-800-833-7476