Dominion Energy Virginia

If you live in Virginia, it’s likely your electricity comes from Dominion Energy. Headquartered in Richmond, the utility serves over 2.7 million customers across the Commonwealth, with a mission to deliver reliable power, expand renewables, and help customers manage their energy costs.

Whether you’re a homeowner, renter, or business owner, understanding what Dominion Energy offers will empower you to make smarter energy decisions and save money. In this guide, we explain Dominion Energy electricity rates, assistance programs, rebates, clean energy initiatives, and renewable energy options available to residents of The Old Dominion.

Current Dominion Energy Electricity Rates

Dominion Energy electricity rates in Virginia are heavily regulated by the State Corporation Commission (SCC) and fluctuate due to a variety of factors, including shifting fuel procurement costs, major grid infrastructure upgrades, regional transmission expenses, and state-mandated energy efficiency programs.

The utilities current residential pricing structure following recent regulatory approvals, a typical household consuming 1,000 kWh per month pays an average bill of approximately $161.16. Scaling that usage up, a household utilizing 2,000 kWh per month would see a bill of around $314.74. This establishes an effective baseline of roughly 16.12 cents per kWh for a standard 1,000 kWh user. However, because rates are built on shifting components, individual costs per kWh will vary across different households.

Your actual Dominion Energy bill may fluctuate based on:

• Your total monthly power consumption (kWh volume)
• Seasonal pricing tiers (rates vary between summer and winter months)
• The type of heating and cooling systems installed in your home
• Your specific residential rate schedule
• Approved rate adjustment clauses (riders) for clean energy and grid modernization
• Local consumption taxes and franchise fees
• Enrollment in income-based or energy assistance programs

Dominion Energy also provides optional, voluntary structures for Virginia residents looking for more control over their bills, most notably their Off-Peak Plan. This time-of-use setup splits the day into distinct pricing windows, offering heavily discounted power during “super off-peak” and standard “off-peak” windows (such as late nights and weekends) while charging premium rates during peak high-demand windows. While this strategy may not benefit households with rigid daily routines, it offers substantial savings for residents who can dynamically shift heavy appliance use, run heat pumps flexibly, or charge electric vehicles overnight.

Understanding Your Dominion Energy Bill

Opening your electric bill can sometimes feel like reading a different language. Fortunately, the charges are grouped into a few main categories.

Usage Charges

Usage charges are based on how much electricity you consume, measured in kilowatt-hours (kWh). The more electricity you use, the higher this portion of your bill becomes.

Supply Charges

These cover the cost of producing and transmitting your electricity. This includes the electricity generated or purchased to serve customers and the transmission systems that move power across the broader grid.

Distribution Charges

Distribution charges cover the local poles, wires, transformers, and equipment that deliver electricity from the grid to your home or business. Think of distribution as the “roads and highways” that transport electricity to your property.

Dominion Energy Assistance Programs

Energy bills can be challenging for some households, especially during brutal winter outages or scorching summers. However, several assistance programs are available.

EnergyShare

Dominion’s EnergyShare program helps eligible customers who are struggling to pay their electric bills. This program is open year-round and eligible to all residents regardless of income, however financial hardship must be demonstrated. Assistance can be provided through bill payment assistance or through Weatherization assessment to improve the efficiency of your home.

Assistance may be available for:

• Low-income households
• Seniors
• Individuals experiencing temporary financial hardship
• Customers facing emergency situations

LIHEAP

The federal Low Income Home Energy Assistance Program (LIHEAP) helps qualifying households pay heating and cooling costs. Benefits vary based on income, household size, and available funding.

Percentage of Income Payment Program

Commonly called a PIPP, this program caps your monthly bill amount, or “PIPP Amount,” based on a percentage of your household income and primary heat source. For example, if your monthly income is $1,000 and your primary heat source is electric, your monthly PIPP payment would be capped at $100 (10% of your income).

Virginia Crisis Assistance Programs

Virginia offers two main programs for residents experiencing financial duress. The State Crisis Assistance and State Cooling Assistance Programs are designed to help eligible Dominion Energy customers manage their energy bills, though they target entirely different seasonal needs and financial situations.

State Cooling Assistance

This program focuses on keeping vulnerable households safe and cool during the hot summer months. It helps offset the cost of electricity needed to run air conditioning or provides direct aid for cooling equipment.

• Application Window: Applications are accepted each summer from June 15 through August 15.
• Core Eligibility: Aside from meeting standard income limits (typically capped around 150% of the federal poverty level), the household must include at least one vulnerable individual. This is defined as a child under age 6, an adult age 60 or older, or someone certified as disabled.
• What it Covers: Financial assistance toward paying your Dominion Energy summer electric bill, paying a security deposit to prevent a summer disconnect, or repairing/purchasing a window A/C unit or central cooling system.

State Crisis Assistance

Unlike seasonal cooling aid, Crisis Assistance is designed specifically to help households overcome an immediate heating emergency during the winter.

• Application Window: The window opens on the first business day of January and runs through March 15. (Note: Applications for specific equipment repair or emergency heating security deposits can open as early as November 1).
• Core Eligibility: Households must have an active energy emergency, meaning you have already received a Dominion Energy disconnection notice, your service has already been shut off, or your heating equipment is completely broken and unsafe.
• What it Covers: Emergency funds applied directly to your utility bill to halt a pending disconnection or restore power, assistance with a utility security deposit, or the urgent repair/replacement of malfunctioning heating equipment.

Budget Billing

Dominion Energy also offers budget billing programs that spread energy costs more evenly throughout the year. Instead of seeing large seasonal swings, customers receive more predictable monthly payments.

Payment Plans

Customers experiencing financial challenges may be able to establish payment arrangements to avoid service interruptions. For eligibility information, customers should contact Dominion Energy directly or visit their website.

Virginia’s Clean Energy Future

Virginia’s energy landscape is changing rapidly. Utilities, regulators, businesses, and homeowners are all working together to reign in a cleaner energy future through renewable energy development, energy efficiency improvements, and new technologies.

Virginia’s clean energy transition continues to accelerate through utility investments, private-sector development, and customer participation. Dominion Energy has expanded investments in:

• Utility-scale solar
• Offshore wind
• Battery storage
• Grid modernization
• Renewable energy programs

The company also offers renewable energy participation options for customers interested in supporting cleaner electricity generation.

Community Solar Options in Virginia

Not everyone wants to install solar panels on their home or business. Renters, condo owners, and homeowners with shady roofs or strict HOAs who still want to reap the benefits of solar power have other options.

That’s where community solar shines.

Community solar allows customers to subscribe to a shared solar project and receive credits on their energy bill based on the portion of solar energy generated. You can learn more about how community solar works and whether it’s available in your area in our guide to community solar in Virginia.

On-Site Renewable Energy (Solar Panels) and Net Metering

For homeowners interested in generating their own electricity, rooftop solar continues to grow in popularity throughout Virginia. Dominion Energy offers several renewable energy plans for Virginians who want to reduce their environmental impact.

Benefits of solar panels include:

• Lower utility bills
• Renewable energy production
• Long-term savings
• Increased energy independence

During sunny periods, your solar system may generate more electricity than you use. Those excess kilowatt-hours can be sent back to the Dominion grid and credited against future electricity usage, helping reduce your energy costs.

Dominion Energy Contact Information

• Dominion Energy Customer Service Number: 1-866-DOM-HELP (1-866-366-4357)
• Report an Outage Number: 1-866-DOM-HELP (1-866-366-4357)
• Official Website
• Dominion Energy Account Log-In