Public Power

About Public Power

Public Power was founded in 2008 and has grown to become a strong player in America’s energy market. They’re part of the Vistra Corp family, one of the largest and most trusted energy providers in the United States.

That means they’ve got big-league power but still serve communities with a local touch. Public Power is currently available in Illinois, Maine, Maryland, New Hampshire, New York, Ohio, and Pennsylvania—and their presence is growing across New England and the Midwest. So whether you’re looking for Cleveland Public Power or Maine Public Power, you’re likely covered.

Public Power Reviews and Ratings

Public Power Provider Score: 4.29/5

When it comes to electricity providers, some companies just stand out from the pack. That’s why we’re excited to name Public Power one of our Top Power Providers for 2025!

After reviewing their plans, support, ratings, and community impact, they deserve the spotlight. Whether you’re a homeowner in Illinois, a renter in New York, or running a small business in Pennsylvania, Public Power may just become your new favorite energy company.

Product Offering & Innovation: 4.0/5
Public Power keeps things simple, smart, and sustainable with their energy plans. They offer fixed-rate electricity plans and even fixed-rate natural gas options in certain areas—so you know what to expect on your bill, no surprises. Their plans are designed to be flexible too, with early termination fees (ETFs) ranging from 0% to as low as 50% in some regions. Which is excellent for folks who don’t want to feel locked in.

But the real glow-up? Their 100% renewable energy options. Whether you’re trying to save some green or just tired of feeling guilty every time you turn on your A/C, Public Power Energy is giving you the tools to do better for the planet without sacrificing comfort. With options like these, they’re clearly keeping up with what today’s energy-conscious customers want.

Customer Support: 4.33/5
We all know how frustrating it is when your power is out, and you can’t get help on the phone. That’s why Public Power scores big with their easy-to-use online account login, super helpful email and chat support, and a call center that, while not open 24/7, still gets solid marks.

Their email and chat service earned a perfect 5-star rating, which is perfect for anyone who prefers typing over talking (we see you, introverts). Whether you’re paying your bill in pajamas or asking a question on your lunch break, Public Power makes it easy to stay in control of your account.

Business History & Community Outreach: 4.33/5
Public Power has been in the game since 2008, and over the years, they’ve built a solid rep for being a dependable and community-focused provider. They’re part of Vistra Corp, a major player in the U.S. energy scene, which means they’ve got strong backing and access to resources while still serving local communities with care.

Since March 2022, they’ve held an A+ accreditation from the Better Business Bureau, showing their commitment to trustworthy service. Plus, they’re involved in multiple outreach programs through Vistra, helping out with everything from local events to energy assistance efforts. It’s clear that Public Power Company isn’t just focused on powering homes—they’re also plugged into giving back.

Customer Ratings: 4.68/5
With a whopping 4,374 online reviews and an average score of 4.7 stars, Public Power clearly has a fan club. That’s one of the highest customer ratings we’ve seen across all providers. Their PUCT complaint score and Net Promoter Score (NPS) are also impressive, showing that customers are not only satisfied—they’re spreading the word. It’s like being the cool kid at the energy provider lunch table.

Why Choose Public Power

Public Power offers simple fixed-rate electricity and natural gas plans. These plans are designed to lock in a low supply rate for anywhere from six months to three years, which keeps your electricity bill predictable. In addition, there is no early termination fee if you opt to cancel your contract before its expiration date.

They are there for you when you need them – Public Power offers phone and email support, but if you need them in a pinch you can opt for their chat feature on their website.

They also offer renewable electricity plans in some states. These plans directly support renewable energy generation and ensure that no matter how much electricity you use, an equal amount of renewable energy enters the electric grid.

If you’re looking for an electricity provider that’s stable, sustainable, and seriously loved by customers, Public Power should be on your radar. From Maryland to Maine, they’re lighting up homes and businesses with smart plans, strong support, and glowing reviews. They’ve earned their spot on our Top Power Providers of 2025 list—and they might just earn a spot on your next electricity bill.

Contact Information

• Official Website
• Customer Service Number: 888-354-4415
• Customer Service Email: service@ppandu.com