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CPL Retail Energy

Written By: Adam Cain

Last Updated: 11/18/2020

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Provider Snapshot

  • Founded: 2001
  • Headquarters: Houston, TX
  • Service Areas: TX

Energy Options

  • Electricity Plans
  • 100% Renewable Plans

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CPL Retail Energy is committed to providing its customers with low electric prices and friendly customer service. The company and its affiliates have invested millions of dollars into Texas electricity markets and dedicate a significant amount of these resources on customer education to implement to most efficient and cost-effective energy practices possible.

About CPL Retail Energy

Headquartered in Houston, CPL Retail Energy was incorporated in 2001 to supply electricity to residential and business customers in South Texas, including Corpus Christi, Laredo, McAllen, Harlingen, Victoria, and surrounding areas.

CPL Retail Energy is a subsidiary of Direct Energy, the largest competitive energy retailer in North America, serving over five million customers throughout the US and Canada. With Direct Energy as a financial backer, CPL Retail Energy has significant resources and abundant access to credit which allows the company to source wholesale electricity at costs below that of many competitors.

The company purchases its electricity from various sources, including coal, natural gas, and wind. All wind power is purchased under long-term agreements with five major wind farms located in Texas, which have the capacity to power nearly 156,000 residences and avoid emissions of more than 2.6 billion pounds of carbon dioxide annually.

CPL Electricity Services

CPL Retail Energy offers several plans for residential and business customers in south Texas with the power to choose their electricity company.

Residential customers can choose between fixed-rate plans that offer 3 to 24-month terms with low rates that won't increase until the end of the contract term. Month-to-month variable plans are also offered, and include options for discounted pre-paid plans and "free power Saturdays". The company does not have a 100% green energy plan, but it does have both fixed and variable plans for 100% natural gas which is cleaner than other fossil fuels and much cheaper than most green (renewable) energy sources.

The Benefits of Choosing CPL Retail Energy:

  • Low Electric Rates

    • Because of its size and financial backing of Direct Energy, CPL has the ability to purchase wholesale electricity to sell back to the customer at lower rates compared to many competitors.
  • Honest Business Principles

    • They do not charge hidden or undisclosed fees to electric customers. All charges are clearly stated for each plan in fact labels found on the company's website.
  • Excellent Customer Service

    • Customers can contact by phone, email, and an online form, CPL customers are also able to pay their bills by phone, mail, online, and in person.
  • Innovative Products and Services

    • CPL Retail Energy and its parent company, Direct Energy, are continually monitoring and adapting to changing electricity market trends in Texas in order to provide customers with the latest products and services that reduce energy cost and increase reliability and efficiency.

CPL Retail Energy Contact Information