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Cirro Energy

Updated: 01/30/2023

Cirro Energy

Provider Snapshot

  • Founded: 2001
  • Headquarters: Plano, TX
  • Customers: 150,000+
  • Service Areas: TX
  • Provider Score™: 3.78/5 

Energy Options

  • Electricity Plans
  • Business Electricity

About Cirro Energy

Cirro Energy is a retail electricity provider that's served Texans since the state gave its residents the power to choose back in 2002. Today, it boasts a large selection of electricity plans, including a few unique plan offerings that separate Cirro Energy from the pack.

Energy Offerings

Cirro primarily offers fixed-rate electricity plans with contracts up to three years long. These plans are straightforward, with no minimum usage fees or usage credits. However, like most fixed-rate plans in Texas, Cirro's plans do come with early termination fees ranging from $100-$250, depending on the length of the plan.

But Cirro offers more than just fixed-rate plans:

  • Smart Flex Monthly Plans – A plan where your rate can change from month to month based on market conditions. These plans usually cost you more than fixed-rate plans but don't have any early termination fees.
  • Smart Lock Plans – Fixed-rate tiered usage plans ranging from 12 to 24 months. These plans do come with an early termination fee ranging from $150-$295.

Why Choose Cirro Energy

Cirro Energy praises itself for being an electricity company focused on simplicity. They want their customers to find plans that are affordable and hassle-free. They offer access to online and mobile account management.

Customer Service

Cirro Energy is there for you when you need them. You can reach them through phone or text chat. Their customer portal My Cirro is always available online.

Community Outreach

They are champions of supporting worthy causes, including Boo at the Forth Worth Zoo, providing financial support for KERA, North Texas’s educational programming channel, and Trains at NorthPark, benefitting Ronald McDonald House of Dallas.

Business History

As a reputable provider, the company has a 5/5 PUCT complaint score, indicating a low rate of complaints filed against the company to the Public Utilities Commission of Texas (PUCT). Furthermore, that have an A+ BBB rating

Contact Info