National Grid Massachusetts

Rate Increase Coming for National Grid residents in August 2025. Read on for more information about the announcement here.

National Grid is one of the largest energy companies in the US, delivering electricity to over 20 million customers throughout Massachusetts, New York and Rhode Island. National Grid prides itself on working hard to transform the generation and delivery of energy. They are achieving this through smarter, cleaner and more resilient solutions that create a sustainable future.

If you’re a National Grid customer in Massachusetts, you benefit from Energy Choice. This gives you the ability to compare electricity rates, pay less than your neighbors for electricity and realize savings on your bill. Keep reading to find out how you can get the best rates and

How to Compare Rates and Secure a Fixed-Rate Plan

Massachusetts consumers have several avenues available to explore competitive electricity rates and potentially lock in a fixed-rate plan to avoid National Grid’s Price to Compare fluctuations:

1. Explore the Energy Switch Massachusetts Website: The Energy Switch Massachusetts website operated by the Massachusetts Department of Public Utilities offers a comprehensive marketplace with potentially hundreds of competing energy offers. While this provides a wide array of choices, navigating through numerous plans and determining the best supplier for your specific needs can sometimes feel overwhelming.
2. Simplify Your Search with ElectricityRates.com: ElectricityRates.com offers a secure, fast, and simple process designed to streamline your rate comparison experience. We present you with only the best rates from top-rated and trusted electricity suppliers serving Ohio, saving you time and effort in your search for the ideal plan.
3. Shop Directly Through Supplier Websites: You also have the option to visit individual energy suppliers’ websites. However, keep in mind that you will only see the plans offered by that specific supplier, requiring you to visit multiple websites to get a broader view of the competitive landscape.

Massachusetts Energy Choice

In 1997, the Massachusetts legislature passed energy deregulation laws giving MA residents the benefit of Energy Choice. This means that retail electricity providers can offer you competing rates for the supply of your electricity that are lower than what you’re paying through the utility.

When you switch to a new provider, National Grid continues to:

• Deliver electricity safely & reliably
• Respond to emergencies and outages
• Provide restoration services after storms

Comparing electricity providers can be quite a dilemma if you’re not informed. There are a lot of different electricity providers and types of rates to choose from in Massachusetts.

ElectricityRates.com makes the process of choosing an electricity provider simple, secure and free. In the Marketplace, you’ll only find great rates from leading providers so you can be confident in your choice.

Reading Your National Grid Electricity Bill

Two types of charges make up your electricity bill. Those are delivery charges for safe and reliable energy delivery and supply charges for the electricity that you use. With Energy Choice, you can switch electricity providers and save on your electricity supply rate.

Delivery Charges

• Charged by National Grid to maintain electricity poles & wires
• A set rate that doesn’t change when you switch providers
• Ensures the continuous safe delivery of electricity

Supply Charges

• Charged for electricity that you’re using every month
• Based on the supply rate and kilowatt-hours (kWh) used
• Can find lower rates than what National Grid is charging

Follow this link to learn more about your National Grid bill including where to find your account number, Price to Compare and more.

National Grid Customers Save With Mass Save

Mass Save is a statewide initiative that offers thousands of dollars worth of rebates and special programs to increase the energy efficiency of homes. This helps these MA residents save on both their energy upgrades and their energy bills down the line.

Whatever your needs, Mass Save likely has a way for you to save. Here are just a few of the deals you can get at this time:

• $100 Instant Rebate On Smart Thermostats
• $1,250 Rebate On A Central Heat Pump
• A Free Home Energy Audit

Click here to see all the rebates available through Mass Save.

National Grid Contact Information

• Customer Service Number: 1-800-322-3223
• Report an Outage Number: 1-800-465-1212
• Official Website
• Report an Outage