Spark Energy was founded in 1999 in Houston, Texas and was an early pioneer in the retail energy market. Spark Energy prides itself on 3 specialties that set them apart from the rest: energy savings knowledge, customer service and community support. With more than 250 employees, they provide low-cost energy and natural gas rates to hundreds of thousands of customers.
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Spark Energy Ratings & Reviews
Spark Energy Provider Score: 3.95/5
Spark Energy offers unique plans to fit its unique customers and services over 19 states across the U.S. They pride themselves on three specialties: Energy Savings Expertise, Community Support, and Customer Service. And consider themselves an established electricity provider and natural gas company you can trust.
Rate Offering: 4.67/5
Competitive fixed-rate electricity plans, renewable and natural gas options complemented by their Spark Energy Rewards program. They also offer plans that come with bill credits for hitting certain usage levels in Texas and lower than average early cancellation fees should you choose to switch providers before your contract is up.
Customer Support: 3.0/5
Convenient online bill-pay options. Customer support via email or through their call center open during normal business hours.
Business History and Outreach: 4.67/5
Spark Energy has a community involvement program that supports several organizations including Child Advocates, Helping a Hero, Arbor Day Foundation, Lemonade Day, American Red Cross, and Boys & Girls Clubs. They were founded in 1999 and have a rich 20+ year history serving customers in deregulated energy markets.
Customer Reviews & Ratings: 2.79/5
Over 3,100 ratings across review sites with an average rating of 4.3/5 on Google.
Why Choose Spark Energy?
By purchasing power in wholesale, Spark Energy can pass on the savings to its residential and commercial electricity customers. Spark Energy is dedicated to providing an outstanding customer experience at every possible opportunity.
They are dedicated to serving the community and have either volunteered or donated to Child Advocates, Helping a Hero, American Red Cross and more. Along with great energy rates, they also provide energy-saving tips and best practices to help you save on your electricity bill.
Spark Energy has helped hundreds of thousands of Americans easily switch to one of their many residential and commercial plans. They believe in giving many options for both contracts and how your electricity is generated. Here are is an overview of what they offer:
- Fixed-rate plans
- 100% green, renewable electricity
- Carbon-neutral natural gas
- Contracts ranging from 6-18 months
- Official Website
- Log in to your Spark Energy account or pay your bill
- Spark Energy Rewards