For Number Of Electric Suppliers, PA Ranks Second

The Annual Baseline Assessment of Choice in Canada and the United States was recently released and ranked Pennsylvania second in terms of the number of electric suppliers available. The ABBACCUS report found that residents of Pennsylvania have more than 400 suppliers they can choose from. This means for residents that the have many different choices in terms of suppliers, plans and rates.   Source: WITF

National Dig Day

Today, August 11th is National Dig Day. PECO would like to remind all customers and contractors to call 811 before you dig. Whether you are building a house or planting a row of trees it is very important to call 811 before you start your project. By calling 811, you are connected to PA One Call which will then notify your utility of the dig. The utilities require at least 3 business days notice so they have time to come out and mark their underground facilities. According to the Common Ground Alliance, every six minutes someone damages an underground utility… Read more.

PPL- Nearly 200,000 Outages Prevented in 2015

PPL Electric customers are experiencing more reliable service in 2015. During the first six months of 2015, nearly 200,000 power outages were prevented by PPL. This is all due to PPL investing in their delivery system, making it more reliable than ever. More than $1 billion per year has been invested by this company in making their service reliable for its over 3 million customers. This includes putting in stronger wires and poles, getting better at keeping trees and branches away from power lines and installing smart grid technology. This all has led to customers experiencing, on average, 20% fewer… Read more.

PECO Launches New Mobile Tools for Customers

With customers on the go all the time, PECO has launched mobile tools to provide customers with a better overall experience. PECO’s new mobile site, Smart Mobile On-The-Go, allows customers to have more options in terms of viewing information about their account, paying their bill, reporting an outage in their area and view an enhanced outage map. With this new and improved outage map, customers can zoom in for more details about a specific outage including the estimated time when service will be restored, the cause of a given outage and if a crew has been sent to fix the… Read more.

PPL Electric Receives #1 Ranking in Regional Customer Service

For the fourth straight year, PPL Electric has ranked #1 in regional customer service  by J.D Power and Associates. Out of 17 large eastern electrical companies, PPL ranked 1st with a score of 693 out of 1,000. Online surveys of residential customers is what gave PPL such a high ranking for the fourth straight year. This survey questions customers about reliability, quality, billing, payment, price and rates, customer service, corporate citizenship and communications.

2015 Most and Least Electricity Expensive States

The list of the most and least energy-expensive states was recently published by WalletHub and there are some very interesting findings in terms of electricity cost: Hawaii, New York and Alaska topped all states with the highest electricity prices for 2015 Connecticut didn’t fall to far behind the top 3 for most expensive, ranking 48th for the 2015 highest electricity price. Connecticut also ranked 43rd for most expensive electricity cost per month at an average of $142 per month Pennsylvania and Maryland ranked towards the middle of the pack in terms of total energy expense but came in at 34th… Read more.

Baltimore Gas & Electric wins Industry Excellence Award

July 6, 2015-BGE (Baltimore Gas & Electric) was awarded with an industry excellence award today by the Southeastern Electric Exchange. The award was for BGE’s “Business intelligence and Data Analytics” initiative which has led to the successful integration of data from eight systems, totaling in 35 billion records. From a customer standpoint this will allow for improvements within customer service for BGE, including helping customers understand and gain more information on their energy use. This is not the first award BGE has won from the Southeastern Electric Exchange. In 2014 BGE was awarded the industry excellence award for “Saftey, Distribution,… Read more.

Constellation Takes the Lead for Solar in Maryland

Constellation, a subsidiary of Exelon Corporation and a leading competitive retail energy supplier, and the Community College of Baltimore County (CCBC) announced the start of construction of a 5.1-megawatt (DC) solar generation project in Baltimore County. The solar power system, spread among the college’s three main campuses in Dundalk, Essex and Catonsville, is expected to generate enough electricity to meet approximately 27 percent of the college’s electricity needs. Constellation will also install 10 duplex electric vehicle charging stations as part of the project. “This solar power system supports our mission of promoting sustainable initiatives on campus and educating and engaging… Read more.

Utility Ameren Ready to Hike Electric Rates

Ameren customers, prepare yourselves for yet another increase in your electric bill. The utility will be able to charge an additional $121.5 million to its customers starting May 12 of 2015. The Public Service Commission released an updated estimate of the amount Ameren can charge customers following a rate increase. Commission staff say the average residential customer will see an increase of $5.45 a month on their electric bill. The $121.5 million increase is less than half the $264 million Ameren initially requested in July of 2014. But it’s higher than the $108 million estimate provided by staff Wednesday when… Read more.

Duquesne Light Negates Responsibility of Transformer Explosion

As reported by Channel 11 News, utility Duquesne Light has left half a dozen homes in shambles a month after a transformer explosion in Pittsburgh. Homeowners say that their costs are mounting, and the power company is denying any responsibility in the damages. “It literally shook the whole house and took me off balance,” said Janet Solli of the transformer explosion that rocked her home on Ridgeway Street. At least six other homeowners said a day after a powerful storm moved through last month, a pole-mounted distributor burst into flames, sending a power surge from home to home and frying… Read more.